Our new generation contact center solutions go far beyond the functionality of traditional call centers. They are powerful relationship and marketing tools that increase the quality of your communications, with the numbers to prove it!

The right representative at the right time

Our modular contact center solutions enable optimisation and streamlining of in-bound and out-bound calls from and to customers and between your company's employees at both single and multiple sites.  

With the goal of high-performance unified communications in mind, our specialists develop faultless scenarios to ensure that your customers are routed the right contact, regardless of the channel they use: telephony, email, fax, instant messaging, videoconferencing or social networks!

The powerful system makes it easy to contact company employees for expert knowledge whether they are on site, travelling or working remotely.

Monitor, measure and optimise

Regardless of the planned size of your contact center, we will implement measurement tools to assess the performance and quality of interactions between your company and your customers, in real time or retrospectively, based on statistical reports.

Use our contact center solutions to streamline your investments, manage your expenses and provide real added value to interactions between employees, customers and prospects.

Using our contact center solutions can be valuable for VSEs as well. Many different options are available in every price range: Which option is right for your company? Contact one of our representatives for a first needs assessment.

About us

• Our company
• Our Missions
• Our vision
• Our Strategy

Solutions

• IP telephony
• Website name
• Unified communications
• Contact Center
• LAN and Wi-Fi networks
• Videoconferencing
• Video surveillance
• Headsets and telephony accessories

Products

• IP Office - Avaya
• Avaya Aura
• Contact Center - Avaya
• Extreme Networks network
• Polycom and Radvision videoconferencing
• Sony IP surveillance cameras
• Plantronics Headsets